Diversified Company Returns, Refunds, Exchanges General Policy

Our Return Policy is disclosed on each of our websites and is custom tailored for the specific purpose and use of those sites. The terms herein are considered GENERAL terms and may be subject to override based on the specific Return Policy that applies from aforementioned source(s).

Time Limitation

Options for return, exchange or refund typically ends after 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This applies to tangible goods. Refer to the website of origin for more details.

To be eligible for a return of tangible items, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

* Gift cards / Gift certificates
* Downloadable software products

To complete your return, we require a receipt or proof of purchase. If you do not have this information, please contact us at [email protected] so we can look it up for you.

Please do not send your purchase back without Return Authorization Number.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts, pieces, or pages for reasons not due to our error
* Any item that is returned more than 30 days after delivery
* A restocking fee up to 20% may be deducted from any refund or credit at our option and is typically done by default.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund, and whether or not a restocking fee was charged or waived. Naturally, any rejection of refund will come with an explanation.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. (We will process it at the point we contact you, but your bank or credit card company takes the amount of time it takes to process it, which is out of our control.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

If you bought an item at sale price, any refund is based on that amount paid regardless of the current amount an item is selling for.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and AWAIT A RETURN AUTHORIZATION NUMBER and then send your item to: Diversified Company – BuyBlankChecks.com Returns – 6212 US Hwy 6 Ste 184, Portage, IN, 46368. Please put your Return Authorization Number on the outside of the package as well as in the package if opened. Failure to do this will not terminate your options, but it may take longer to locate the authorization.

Items purchased with a Gift Card / Gift Certificate

Just as with a credit card or bank account payment, refunds are issued to the original source of funds. In the case of a Gift Card / Gift Certificate purchased from our company, net funds will be credited accordingly there. Our Gift Cards / Gift Certificates DO NOT EXPIRE and we can retrieve the code for you if needed for future purchases.

Shipping

Before shipping an item to us, be sure you send us an email at [email protected] and AWAIT A RETURN AUTHORIZATION NUMBER and then send your item to: Diversified Company – BuyBlankChecks.com Returns – 6212 US Hwy 6 Ste 184, Portage, IN, 46368 using the shipper of your choice.  Please put your Return Authorization Number on the outside of the package as well as in the package if opened.  Failure to do this will not terminate your options, but it may take longer to locate the authorization.

You will be responsible for paying for your own shipping costs for returning your item. Adding insurance is at your discretion and expense.  We don’t guarantee that we will receive your returned item. Shipping costs are non-refundable.

Payment on Account

With regard to payment on account for previously purchased prodcuts, services, or other legal obligations, refund will be made ONLY in the following instances:
An over-payment made on an account will be refunded IF there are no other accounts with balances owed to Diversified Company or any of its divisions. If another account(s) exist(s), the over-payment will be applied to the account with the highest balance.
If proof of payment of any portion of a balance owed to Diversified Company or any of its divisions was paid to collection agency or other entity, a refund of any over-payment caused will be refunded IF there are no other accounts with balances owed to Diversified Company or any of its divisions once we recover funds from said agency or entity. If another account(s) exist(s), the over-payment will be applied to the account with the highest balance.
In the event that Diversified Company or any of its divisions receives payment erroneously on a debt that was discharged in bankruptcy, when proof is received and verified, all amounts discharged under the bankruptcy that were paid to Diversified Company or any of its divisions will be refunded IF there are no other accounts with balances owed to Diversified Company or any of its divisions. If another account(s) exist(s), the over-payment will be applied to the account with the highest balance. This would only apply to accounts that were NOT included and discharged in bankruptcy. EXCEPTION: NSF (Non-Sufficient Funds) checks are monies owed that are typically not discharged in bankruptcy. This means you may be liable for the NSF fee portion owed regardless.
Any other circumstances would need Executive Management approval for a refund. No other personnel may authorize a refund outside of the above circumstances.